Theo Paphitis Retail Group Apprenticeship Case Study In the Summer of 2014 the Theo Paphitis Retail Group (TPRG) committed to offering Apprenticeships to new recruits through to management. To date nearly 200 Apprentices have started on a variety of programmes including Leadership and Management, Retail, Warehousing, Business Admin and Customer Service. Fareport work very closely with Laura Keane, Group HR Director, and Sandra Dearling, Group Head of Learning and Development to ensure all Apprenticeship training programmes are designed and tailored to their needs while meeting national standards. In partnership we ensure that all company training programmes are mapped against the Apprenticeship standards. Those colleagues who are not eligible for an Apprenticeship are offered a full in house programme by the business thus ensuring that everyone is developed in line with the operating requirements of their store. The Group believe that apprenticeships are an investment in their colleagues that will ultimately improve retention, progression, upskilling and productivity within the business. In a recent Quality Assurance survey, Laura described Fareport’s trainers as 'second to none'. The business values the assessment and external scrutiny afforded to the Group from using a high quality independent training provider rather than just offering the training in house. The Group noted that doing all training and assessment in house would be akin 'to marking your own homework'. The team at TPRG meet with Fareport monthly to review the progress of all their learners and to discuss upcoming recruitment to the Apprenticeship programme. The partnership between Fareport and TPRG means that there is full integration between the Apprenticeship programme and all aspects of internal training, thus ensuring a highly effective approach and value for money.
Theo Paphitis, Entrepreneur and Chairman
"Fareport Training have an excellent reputation for delivering tailored training and Apprenticeships that make a real difference to our future success".
Jessie Wrighton - Ryman - Business Administrator Level 3
“I enjoyed learning about the company policies and how they are implemented throughout the business. As well as this I enjoyed completing my project and reviewing what I have learnt and the importance of my role over the last year. Marsha has been very supportive throughout the course, and was always well prepared. Her feedback always helped me with progressing through the course and developing my assignments."
Liam P - Theo Paphitis Retail Group - Leadership & Management Level 3 (Team Leader / Supervisor)
“The qualification has helped me out massively to see how a business is run. Not just in my store but as a whole company. It has helped me see the weaknesses that I possessed and how I can improve of them such as conflict in my own team and having difficult conversations. The highlights have been an improved store due to me finding better way of delegating and managing my team. It has been a great experience and I am extremely pleased that I have passed to further my career in the future".