Higher Technical Qualification (HTQ) - CMI Level 5 Diploma in Operational Management
Key Facts
Duration: 9-12 months
Start Dates:
Cohort 1 - Wednesday 22nd January 2025
Cohort 2 - Friday 7th February 2025
Study Modes: Fully remote, live training sessions, self study assessments
Entry requirements:
Learners must be aged 18 or over.
GCSE English at Grade C / Level 4 or equivalent. (Where the Learner’s first language is not English, they must be able to demonstrate a high standard of both spoken and written English).
Able to commit up to 5 hours per week to writing assignments, outside of Trainer led time.
Learners will be selected for the course based on a 500 word personal statement, and their Training Needs Assessment (TNA) with our Trainer.
Cost: Introductory offer £900* (Full price £1800)
Who is this for: Aspiring and practising managers across all industries.
*T&Cs apply
Register now to receive our CMI Diploma in Operational Management HTQ brochure.
What is the Level 5 HTQ in Operational Management?
Course Overview
Our curriculum covers a broad spectrum of topics that are crucial for success in management roles. It includes foundational principles of operational management as well as advanced topics in project management, financial management, and supply chain management, all designed to give you a
thorough understanding of the field. You will engage in practical coursework, hands-on projects, and simulations of workplace environments, all aimed at developing the skills and experience necessary to excel in the fast-paced business world.
The 6 modules covered are:
1. Personal and Professional Development
2. Developing, managing and leading teams
3. Stakeholder relationships
4. Managing Change
5. Managing a project
6. Operational Planning
Course Dates
|
Module |
Cohort 1 - Wednesdays |
Cohort 2 - Fridays |
|---|---|---|
|
Personal and Professional Development |
Wednesday 22nd January 2025 |
Friday 7th February |
|
Developing Teams - Part A |
Wednesday 26th February |
Friday 7th March |
|
Developing Teams - Part B |
Wednesday 26th March |
Friday 4th April |
|
Stakeholder Relationships |
Wednesday 23rd April |
Friday 2nd May |
|
Change Management - Part A |
Wednesday 28th May |
Friday 6th June |
|
Change Management - Part B |
Wednesday 25th June |
Friday 4th July |
|
Project Management - Part A |
Wednesday 23rd July |
Friday 1st August |
|
Project Management - Part B |
Wednesday 27th August |
Friday 5th September |
|
Operational Management |
Wednesday 24th September |
Friday 3rd October |
Course details - Modules 1-6
Here is an outline of the 6 modules for the Operational Management HTQ. For each module there is an overview of what is included and the
key learnings.
|
Module |
Key Learnings |
|---|---|
|
Unit 554 - Personal Professional Development Reflective practice is an essential management tool which supports the development of knowledge, skills and behaviours in the workplace. By consciously analysing own performance, decision making, leadership and management skills (in different situational contexts); opportunities for on-going development can be identified. The aim of the unit is to equip learners with understanding of the value of reflective practice and enable them to evidence how reflection can be used as the basis of a meaningful and ongoing personal and professional development plan. |
Self-Awareness Emotional Intelligence Resilience Approaches to reflective practice: 360 Feedback, learning cycle Evaluate own performance: CMI Management Diagnostics Working Style: DISC, Type Indicator |
|
Unit 549 - Developing, Managing and Leading Teams The ability to lead individuals and teams to success is arguably the most important skill a manager can possess. This unit focuses on the essential management and leadership knowledge, skills and behaviours required to fulfil this challenging but rewarding role. The manager will look at techniques to assess current and future team capabilities, including the role of recruitment, selection and staff development which supports this. It will also include approaches for supporting, motivating and inspiring teams and individuals to exceed expectations. |
Leadership Styles Theoretical Models Coaching and Mentoring Models Motivational Techniques to support collaborative working Recruitment with team members This module is over 2 teaching sessions |
|
Unit 550 – Stakeholder Relationship Good relationships, whether they are with customers, suppliers, partners or staff, are a key contributor to an organisation’s success. To build stakeholder relationships that are long lasting and sustainable, they need to be planned and developed. This unit explores the types and purposes of stakeholder relationships, and the knowledge, skills and behaviours required to overcome challenges and manage these effectively. |
Types of Stakeholder relationships Collaborative working Techniques Managing Conflict in Stakeholder: Seniority and cross-functional Process for Planning stakeholder engagement |
|
Unit 552 - Managing Change Change is inevitable if an organisation is to maintain competitiveness and currency of practice. This unit has been designed to enable the learner to evaluate types of change and select and apply theoretical models for the management of change. The purpose is not only to enable learners to develop the skills to manage change and achieve set objectives, but to do so in a professional manner with open and honest communication throughout the entire process |
PESTLE Organisation culture Change management models Role of Leadership: Situational Leadership This module is over 2 teaching sessions |
|
Unit 551- Managing a Project The ability to manage projects is a vital skill for all managers. This unit focuses on the knowledge and skills required to manage projects successfully and overcome problems and challenges. It requires the learner to evaluate the methods and tools for planning tasks and activities, as well as knowing how to implement and manage project activities, build stakeholder relationships, manage resources and risk, monitor progress and report on outcomes. |
Principles of Project Management Process’ for initiating projects Tools and Techniques: Gantt charts, Project Plans, Critical Path Analysis This module is over 2 teaching sessions |
|
Unit 553 –Operational Planning The ability to translate organisational objectives into operational plans is an essential management skill. The unit opens with the importance of understanding the strategic direction of the organisation and how to contribute to the strategic planning process. It then focuses on the knowledge and skills required to create and deliver operational plans. This includes the need to set key performance indicators, monitor quality and outcomes against the plan, and know how to effectively report on findings. |
Strategic objectives and operational planning Approaches to operational business including KPI’s, Cost benefit analysis Techniques for problem solving and decision making: Root cause analysis, Fishbone diagram. |
Meet your trainer - Suzanne Brookes
With over 12 years of experience in training and management, I bring a unique blend of hands-on leadership expertise and educational excellence to this management training course. Beginning my career as a Nursery Nurse in 2003, I quickly advanced into management roles and achieved a Level 5 qualification in 2011. Since then, I’ve worked across various sectors, childcare, sales, manufacturing, law, and corporate environments, which means I have a wealth of cross-industry knowledge to share with learners.
As an assessor and curriculum designer, Suzi has worked with diverse learners, delivering high-level training and leadership programmes, including the Leadership Programme for St. Helens Council. Their commitment to empowering aspiring managers and leaders ensures every student gets the support and insights they need to excel.
Why choose to learn with Fareport Training?
Fareport Training was established in 1981 in order to offer young people a route into work through work based training. In 2014 the business was purchased with support from entrepreneur Theo Paphitis by Natalie Cahill and Marinos Paphitis. Since then we have been building on Fareport's excellent reputation for high quality training and delivering training and apprenticeships across England. We are proud to offer:
Expert-Led Instruction: Gain insights from industry leaders and seasoned professionals.
Cutting-Edge Curriculum: Stay ahead with the latest trends, tools, and techniques.
Flexible Learning Options: Balance your education with your professional and personal life.
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Frequently asked questions
Simply complete the Register Your Interest form at the bottom of this page and you will be sent the course brochure. For more information and support with your enquiry, please contact Fareport by emailing CMI@fareport.co.uk or calling 01329 825805
Higher Technical Qualifications (HTQs) are Level 4 and 5 qualifications, positioned between A/T Levels and degree programs. Created in collaboration with awarding bodies, employers, and businesses, HTQs are tailored to provide learners with the targeted training, knowledge, and skills essential for their chosen career paths. These qualifications are intended to be pursued as standalone credentials, offering an alternative to apprenticeships and are not components of apprenticeship programs.
Learners must be aged 18 or over.
GCSE English at Grade C / Level 4 or equivalent. (Where the Learner’s first language is not English, they must be able to demonstrate a high standard of both spoken and written English).
Able to commit approximately 5 hours per week to writing assignments, outside of Trainer led time.
Learners will be selected for the course based on a 500 word personal statement, and their Training Needs Assessment with our Trainer.
There are no exams within this qualification. There will be 9 teaching sessions and learners will submit 6 written assignments that will be assessed by the Fareport Trainers.
We are offering an introductory price of £900 for learners enrolling by 30th December 2024 after that will cost £1800 - which is still very competitive. We also offer payment terms, to discuss this please register your interest.
Yes, we offer our training programmes nationwide
Apply today!
Please send us your details and our HTQ Enrolment team will be in touch to answer any questions and tell you the next steps.
