How Apprenticeships improve literacy and communication in the workplace

Strong literacy and communication skills underpin everything we do: from drafting an email, to understanding technical instructions, to building relationships with colleagues and customers. 

Yet, many adults still face challenges with literacy. In the workplace, this can impact confidence, career progression, and even productivity. That’s why investing in literacy and communication skills is essential — and apprenticeships are one of the most effective ways to achieve this. 

Apprenticeships combine practical training with structured learning. As part of their programmes, apprentices develop key skills in reading, writing, and numeracy alongside their vocational training. Tasks such as report writing, presentations, and workplace projects give learners the chance to apply literacy skills in real-life settings, building confidence and competence at the same time. 

At Fareport Training, we ensure that literacy support is built into our apprenticeship programmes. For learners who need extra help, we provide tailored support in English and maths, giving them the tools to succeed not only in their apprenticeship but in their wider career. 

Modern workplaces depend on effective communication. Apprenticeships nurture these skills by encouraging learners to interact with managers, colleagues, and customers throughout their training. From teamwork and collaboration to customer service and leadership, apprenticeships create real opportunities to develop professional communication skills that last a lifetime.

Our programmes at Fareport are designed to be employer-focused and learner-led, ensuring that every apprentice develops the communication skills relevant to their role and industry. This bespoke approach helps businesses benefit from more confident, articulate employees who can contribute more effectively to their teams.

For employers, investing in apprenticeships means more than just training for a specific role. It means developing well-rounded individuals with the literacy and communication skills needed to thrive in today’s workplace. Improved literacy supports better accuracy, stronger problem-solving, and greater efficiency, while enhanced communication skills strengthen teamwork, customer service, and leadership.

Employers who partner with Fareport Training often tell us they notice the difference: apprentices become more confident, more engaged, and more capable of contributing to business growth.

At Fareport, we are passionate about creating opportunities for people to learn, grow, and succeed. Whether through apprenticeships, Skills Bootcamps, or higher technical qualifications, we are committed to building the literacy and communication skills that empower individuals and strengthen businesses.

On this National Literacy Day, we celebrate the role apprenticeships play in giving learners not just a qualification, but the essential skills to communicate, collaborate, and succeed in the modern workplace.

👉 Want to find out how apprenticeships could support literacy and communication in your business? Get in touch with our team today at hello@fareport.co.uk.