Selfridges apprenticeships

 Southampton City Council Apprenticeship Case Study  Fareport have been working with Southampton City Council for over 4 years. Our programmes have received very positive feedback allowing us to add additional qualifications to our contract. In 2023 we are delivering:  Adult Care Worker Level 2 Lead Adult Care Worker Level 3 Lead Practitioner in Adult Care Level 4 Leader in Adult Care Level 5 Commercial Procurement and Supply Level 4 Learning and Development Consultant / Business Partner Level 5 Business Administrator Level 3 Associate Project Manager Level 4 Customer Service Practitioner Level 2 Customer Service Specialist Level 3 Team Leader / Supervisor Level 3 Operations / Department Manager Level 5  Southampton City Council have also recommended us to other Councils. 

Lessons Learnt 

We introduced workshops at Southampton City Council for L2 and L3 learners and received very positive feedback. During Covid we set these up remotely. 
We form very close partnerships with our counterparts in L&D or HR to ensure the best programme design, to share two-way feedback and resolve issues quickly 
We take time upfront to understand each council’s priorities and unique culture so that we can deliver a programme that meets their needs. 
Understanding of the structures, systems and protocols within local authorities, especially sign off protocols 
Understanding Council equality policies and how they are driven internally 
Understanding of Governance and decision making within Councils and time constraints that this can entail 
We have honest and open conversations with all parties to ensure they understand the commitment involved including the requirement for 20% off the job training. We hold briefing sessions with line managers and mentors. 
Guidance and support provided to mentors and managers to help them understand how they can support apprentices during their time on programme 

Find out more  

Westfield House 
PO16 0DH 
01329 825805 
For Learners / Apprentices - 
Opening hours 
Monday - Friday: 8am - 4pm 


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