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 Numada Apprenticeship Case Study  Fareport have worked with Numada for many years and in the last 3 years have supported learners to achieve their Level 2 Adult Care Worker Apprenticeship.  This case study relates to the latest group cohort of 4 learners based at one of their sites. All learners achieved their apprenticeship - 2 with an overall pass, one with a merit and one with a distinction.  Fareport met with the employer to plan the delivery of the apprenticeship to their specifications and required outcomes. Delivery set up included monthly workshops where learners would undertake training in the morning and complete their workbooks/assignments during the afternoon session. The delivery model was planned in relation to multiple sites/ learner locations to reduce the impact on the services.  This model worked well for the majority, however, one learner struggled with this due to their health and wellbeing needs.  Fareport met with the line manager to discuss this and how we can support the learner and changed the delivery method to one to one face to face meetings.  This learner suffered with anxiety and lack of confidence which resulted in challenging situations within the workshops. Changing to one to one face to face meetings worked very well and the learner achieved the Adult Care Worker Apprenticeship with an overall merit.  This learner received a promotion and has now enrolled to complete the Lead Adult Care Worker Apprenticeship with the support of his manager.  It was established during the programme that two of the learners lacked confidence, particularly around functional skills.  Fareport supported the learners with a variety of materials including; online learning materials and paper-based resources, mock tests plus the trainer incorporated additional visits to our office in Fareham to support the learner with their additional needs.  To prepare learners for their end point assessment, Fareport carried out mock interviews and multiple-choice testing which was organised by the learner with their manager.  Due to the learner’s anxieties this process was adapted to ensure they felt confident and comfortable for the end point assessments.  This included bringing in other Fareport Trainers to carry out informal discussions before the mock assessment took place to get them used to an exam scenario.  On completion of their apprenticeship one learner has grown in confidence not only in functional skills but her job role too and was given a promotion and the opportunity to progress to the Level 3 Lead Adult Care Worker however, she has requested a break in learning and is looking to enrol later this year.  Throughout the programme, trainers and learners had regular meetings either face to face or via remote visits. Quarterly development, planning and review meetings were held between all three parties to discuss the learners progress and developmental needs, ensuring stakeholder engagement. Our Team Manager also met with the Training Manager to review service delivery and learner progress, quarterly, to ensure the employer expectations were being met.  

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Westfield House 
PO16 0DH 
01329 825805 
For Learners / Apprentices - 
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Monday - Friday: 8am - 4pm 


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